Thiago Santana – Medium

Thiago Santana

An Optimization Problem Inside the Flights Data from Brazil

The flight data shared by Brazilian Civil Aviation Authority (ANAC) allows us to check for consistency. But what if a piece is missing?

May 13, 2021

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May 13, 2021

Published in
The Startup

Exploring Air Transport Data in Brazil

Air transport industry was very impacted by the pandemic. But how much? Let’s find the answer for the Brazilian case.

May 13, 2021

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May 13, 2021

The scale and its data

Often we are presented with evaluation scales (in your phone’s application store for example). Due to “insensitivity to prior probability…

Apr 8, 2021

The scale and its data

Apr 8, 2021

Published in
Analytics Vidhya

Customer Support and Product Development

I have been working in Customer Support departments for over 11 years. One recurrent point of attention is how technical support and…

Jan 19, 2021

Customer Support and Product Development

Jan 19, 2021

Published in
The Startup

Exploring the ANAC Aircraft Database With Tableau

Let’s explore the Brazilian Aircraft Registry (RAB) data through Tableau and see what we can find.

Jan 6, 2021

Exploring the ANAC Aircraft Database With Tableau

Jan 6, 2021

Thiago Santana

Thiago Santana

I am a data driven Customer Service professional with an aerospace industry background. Always looking for win-win situations and effective communication.

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